Right from the very beginning, every effort is made to ensure a successful partnership by taking the time to ensure that the instrument is setup correctly and your staff are appropriately trained:
- Pre inspections of site to ensure installation will go smoothly
- Installation of instruments by experienced engineering staff
- Assistance with LIS connectivity if required
- Instrument demonstrations by applications staff
- Key Operator Training
- Bench level training
- Assistance in establishing standard operating procedures
- Method validation
- Assay setup