The DISC (Industrial Management & Supply Chain) brings together numerous forms of expertise covering industrialisation, production, product management and logistics in order to meet our customers’ requirements worldwide.
Globally, the laboratory analysis market is extremely varied in terms of medical practices, organisation, legislation, regulatory requirements and funding methods ; and Stago must be the "solution provider" in all those aspects.
This department also has staff specialised in "ongoing improvement" (Validation of Methods, Metrology, Change Management), supply, purchasing, engineering and maintenance.
Our goal is to ensure long lasting satisfaction to our customers, a target fully understood and shared by all our teams.
For this reason, our systems (analytical devices, reagents, disposables, services) must be beyond reproach.
3 Key Areas of Expertise
Manufacturing activities follow a logic of continual improvement that allows us to:
In order to meet the expectations of our customers, both direct (laboratories) and indirect (distributors, subsidiaries), we must pay particular attention to:
Ongoing improvement in this area is essential to:
Since Stago exports 85% of its production, a full control of logistics is vital: expertise in freight management (air, sea, cold chain, packaging, customs regulations etc.) and in stock and process flow management.
For its worldwide distribution, Stago currently uses two logistics platforms and satellite warehouses in accordance with geographical requirements.
As well as dispatching goods directly to end users and distributors, these centres also provide support to technical departments regarding rapid supply of tools and spare parts.
Continuous improvement processes are in place in particular to reduce order processing and preparation times.
Throughout the company, but particularly in the Research & Development as well as the Industrial and Supply Chain Departments, a carefully structured management method has been developed along the lines of "Lean Six Sigma" (originally implemented by Motorola). This method is used to provide a more global view of processes in order to ensure continual improvement of the quality of our products and services. Other tools such as Visual Management or the 5S, designed to optimise network organisation, are also used by Stago.